Comparing ITIL V3 & V4: Key Variances
In the ever-evolving landscape of Information Technology (IT), the IT Infrastructure Library (ITIL) has long been a guiding framework for managing IT services. Over the years, ITIL has undergone significant updates, with the transition from ITIL V3 to ITIL V4 marking a paradigm shift in IT service management. In this article, we will explore the major differences between ITIL V3 and ITIL V4, shedding light on the key advancements and changes introduced in the latest iteration, including ITIL training . Evolution of ITIL Before delving into the disparities between ITIL V3 and V4, it is crucial to understand the context of their evolution. ITIL V3, also known as ITIL 2011, served as a comprehensive framework for IT service management since its release in 2007. It comprised five core books, each addressing specific stages of the IT service lifecycle. In contrast, ITIL V4, introduced in 2019, represents a holistic approach to service management. It expands beyond the traditional IT service...